- Marketing

A consultant helps create a detailed marketing plan, determine the marketing mix to get the message and identify the appropriate marketing mix to get the message out.

- Social Media Marketing

Develop a detailed understanding of key social media specialization including content marketing and platforms on which you can promote your content. This training is suitable for people who are responsible for the planning, execution and management of social media campaigns, social media specialists, enthusiasts and executives or anyone who would like to enhance their digital marketing knowledge base in this area.

- eCare

Social media customer service course is designed to bring together customer service, marketing and communications staff to design a comprehensive, end-to-end process that meets your particular requirements and expectations. Covering topics such as social media monitoring, tone of voice, query routing, response times, technology solutions and command center, plus how to build effective social teams and how to evaluate/ measure the outcomes, our social customer service courses have been used to train up teams at large organizations.

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